form letters again-not working

[cassy]

I tried the get party commands for the carrier and the defense attorney but it's not working. Nothing prints on the page. I double and triple checked the command line just in case. When I pulled up the carrier before, I didn't do a get party, just command = insurance and that worked. What are your thoughts.

Cassy

[Michael Appell]

The GetParty is the best and most flexible command to use. The problem with command = insurance is that it pulls directly from the application for adjudication. It's better to use the GetParty because that pulls from the parties sheet.

Go to the parties sheet and to the right of the names you should see the categories. You should see (for example) CLIENT, EMPLOYER, INSURANCE, etc. Make sure that the category for the insurance company is not blank.

Check the parties sheet and make sure there is a category that says "INSURANCE" Also, perhaps you could "copy and paste" the commands you are using into a reply so that I can see the exact commands you are using in your form letter and I will then be able to figure out why they may not be working.

Mike

[Michael Appell]

Version 4.00 has a really nice Case Information Top Sheet. But, if you want to create your own or have not installed version 4.00 yet, one way would be to just pull the carriers and attorney directly from the applications. You could do it this way:

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