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Some Case Activity entries missing

Posted: Mon Aug 05, 2013 11:02 am
by SCOLETTI
Hi, Mike -

This problem happens randomly in the files, and not with everyone at the same time. Now one person in our office is having this happen on all files.

When you get into case activity and scroll down to review older documents, there is a period of time that is missing. Sometimes, if you unclick "show all," you are able to see the missing stuff; sometimes not. In this particular case, unclicking show all does not help. It can be a whole year of stuff that doesn't show. Please help.

Re: Some Case Activity entries missing

Posted: Tue Aug 06, 2013 11:14 pm
by Admin1
Please Email for further support on this.

Thanks,
Mike