A1 EAMS Letters: Display & Functionality Problem 150%
Posted: Wed Apr 10, 2013 4:28 pm
Dear Michael,
Thanks again for your previous help.
We are still trying to deal with an issue: Areas of the EAMS document being unclickable/unable to print/unable to save
1. System Settings:
Computer OS: Windows 7 64-bit Professional
Monitors: 17-20" wide-screen monitors
Monitor Resoultion setting: 1600 x 900 (native)
Display setting: Set to 150% (Reason: Display is otherwise too-small/hard to read/looks strange)
Software: Adobe Acrobat Standard Edition
2. Issues:
A. Saving: Can't click on the red "Save to File" button
Workaround: No workaround found.
B. Printing:
(1) "Print" when you attempt to do File - Print is Greyed out.
(2) Adobe Print button unclickable
Workaround: See below*
C. Clicking on/Filling in Documentation*
*Here's the strange thing: The top 1/2 of the Adobe screen is mostly-unclickable. You can't Click on the red "Save to File", Print, or move the side bar. However you can work on anything if you center it in the bottom 1/2 of the screen. Here you can also Right-Click on any open white area in the document and select Print.
Working this way would make for a temporary Workaround - However since the red "Save to File" button is at the top of the screen - We can't click it in this setup. Unable to Save the document = This Workaround won't work.
Currently in order to Work on/Save/Print these we have to switch the Display to 100% - Logout/On - and Work on those EAMS Documents... and then return to Display 150% to continue our work.
I think there may be something with how the files are imbedded in A1, attempting to work on the original files (http://www.dir.ca.gov/dwc/forms.html) at the 150% display setting does not have this issue.
-Is there anything else we can do?
Thank you very much!
Thanks again for your previous help.
We are still trying to deal with an issue: Areas of the EAMS document being unclickable/unable to print/unable to save
1. System Settings:
Computer OS: Windows 7 64-bit Professional
Monitors: 17-20" wide-screen monitors
Monitor Resoultion setting: 1600 x 900 (native)
Display setting: Set to 150% (Reason: Display is otherwise too-small/hard to read/looks strange)
Software: Adobe Acrobat Standard Edition
2. Issues:
A. Saving: Can't click on the red "Save to File" button
Workaround: No workaround found.
B. Printing:
(1) "Print" when you attempt to do File - Print is Greyed out.
(2) Adobe Print button unclickable
Workaround: See below*
C. Clicking on/Filling in Documentation*
*Here's the strange thing: The top 1/2 of the Adobe screen is mostly-unclickable. You can't Click on the red "Save to File", Print, or move the side bar. However you can work on anything if you center it in the bottom 1/2 of the screen. Here you can also Right-Click on any open white area in the document and select Print.
Working this way would make for a temporary Workaround - However since the red "Save to File" button is at the top of the screen - We can't click it in this setup. Unable to Save the document = This Workaround won't work.
Currently in order to Work on/Save/Print these we have to switch the Display to 100% - Logout/On - and Work on those EAMS Documents... and then return to Display 150% to continue our work.
I think there may be something with how the files are imbedded in A1, attempting to work on the original files (http://www.dir.ca.gov/dwc/forms.html) at the 150% display setting does not have this issue.
-Is there anything else we can do?
Thank you very much!