EAMS Doc Sep Sheet 10232.2 (#10862) - Opens in Notepad
Posted: Tue Jul 31, 2012 1:55 pm
Dear Michael,
Thanks again for your previous help.
We seem to have a strange situation on one computer system.
System: Windows 7 64-bit
In A1-Law when we attempt to open EAMS Document #10862 - the Doc Sep Sheet (10232.2) - For some reason it is opening in Notepad.
1. It ONLY happens on THIS computer system in ANY A1 Account - Using a different computer doesn't have this problem
2. The notepad document shows up as "(user initials)br(# - like 30508)"
3. Re-registration did not fix the problem
4. Completely uninstalling A1 & Re-installing did not fix the problem
-Any tips/suggestions on what to do? The User was using that one document frequently until this glitch happened.
Thank you very much!
Thanks again for your previous help.
We seem to have a strange situation on one computer system.
System: Windows 7 64-bit
In A1-Law when we attempt to open EAMS Document #10862 - the Doc Sep Sheet (10232.2) - For some reason it is opening in Notepad.
1. It ONLY happens on THIS computer system in ANY A1 Account - Using a different computer doesn't have this problem
2. The notepad document shows up as "(user initials)br(# - like 30508)"
3. Re-registration did not fix the problem
4. Completely uninstalling A1 & Re-installing did not fix the problem
-Any tips/suggestions on what to do? The User was using that one document frequently until this glitch happened.
Thank you very much!