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Error message

Posted: Tue Dec 13, 2011 11:27 am
by ferankin
Mike, we have a file we cannot open in A1, one of our client files. When we try, a message window pops up as follows:

File Cannot be Opened

Someone else is currently using the CLIENTS\500\424\CASEACT.DBF table. Try again later.



However, none of us have the file open, and generally, someone else having a file open does not prevent another from opening the A1 file.

Any idea what's going on?

Thanks

Frank

Re: Error message

Posted: Tue Dec 13, 2011 11:45 am
by Admin1
Please Email support at appell@appellsoftware.com so that we may assist you further otherwise you may need to either restart the server and/or restore the file from backup.

Thanks,
Mike

Re: Error message

Posted: Tue Dec 13, 2011 1:16 pm
by ferankin
Mike, I'll have our computer dude do that. Thanks, Frank