MS Word and Incoming A1 Emails

[LMSSC]

Dear Michael,

I please need your help with the following issue:

When one of the attorneys is working on a Microsoft Word Document - Sometimes when people send her A1 Emails - the MS Word Document gets minimized and the email window becomes active. The attorney finds this very annoying.

Once again this only happens Sometimes - So I'm trying to figure out what is exactly going on and if there is a setting I can change for the attorney so it doesn't happen.

A1 Version: 6.7.5A
OS: Windows XP Professional

Thank you very much!

[Anonymous User]

Is this only with Urgent Mail? Either way, at her sign on try clicking tools, my pref, urgent mail, allow me to continue what I'm doing.

There are a few other options in this section at the my pref, mail to explore that might resolve the issue.

Mike