Error - Searching for Cases

[LMSSC]

Dear Michael,

Since the 6.0.1F update (reindexed about a week ago), when opening a case card some computers are coming up with the following error:

Error - 1737
Message - Data type is invalid for this property.
Message 1 - Select injury
Program - CC_22494_CCMAIN.INJURYTOTALS
Line No 17

Any tips how to fix this?

Thanks!

Sincerely,
Michael Lerner
Network Administrator
Lerner, Moore, Strasser, Silva & Cunningham
www.injuryatwork.com
(909) 889-1131

[Anonymous User]

First we need to find out if it is the computer(s) or the case they are pulling.

1. Does it give this error every time on that computer when you pull that specific case?

2. What happens when you pull the same case on another computer.

Mike

[Anonymous User]

This problem seems to be triggered by a note entered in the Message 2 or Message 3 on the client card. But, please check the colors (color code/number) in Configure System Defaults, General, Client Card, Messages as it may be invalid.

Mike