Search found 116 matches

by SCOLETTI
Tue Dec 07, 2010 2:00 pm
Forum: Archives - A1-Law Desktop Software
Topic: FATAL ERROR!!!
Replies: 4
Views: 7919

Re: FATAL ERROR!!!

FYI - I did reboot serve, but it didn't work. That is when we located the missing Staff file. It listed it when the server came back up as missing.
by SCOLETTI
Tue Dec 07, 2010 1:59 pm
Forum: Archives - A1-Law Desktop Software
Topic: FATAL ERROR!!!
Replies: 4
Views: 7919

Re: FATAL ERROR!!!

My IT guy and I figured it out. For some reason, one of the Staff files in A1 was deleted. I don't know how that happened. Luckily, he had backed it up. Once I put the missing file back in to the A1 data directory, it worked.
by SCOLETTI
Tue Dec 07, 2010 12:39 pm
Forum: Archives - A1-Law Desktop Software
Topic: FATAL ERROR!!!
Replies: 4
Views: 7919

FATAL ERROR!!!

Hi, Mike - All of a sudden, when you tried to IM someone, it said "no one is logged in at this time." I got out of A1, and when I go sign in again, I get "Fatal Startup Error. Someone may be using the staff file exclusively." For those people who didn't get out, their case activity screen completely...
by SCOLETTI
Mon Nov 15, 2010 10:48 am
Forum: Archives - A1-Law Desktop Software
Topic: New Server Equipment
Replies: 3
Views: 6825

Re: New Server Equipment

So Mike - just to be clear on 'not so disk intensive' - They ARE running A1-Comm. This is a significant decision because there is basically a $1000 cost difference between the 7.2k drives and the 10k drives for the 3 of them. I was hoping for an answer that looked like this: Definitely stay with the...
by SCOLETTI
Sat Nov 13, 2010 9:13 pm
Forum: Archives - A1-Law Desktop Software
Topic: New Server Equipment
Replies: 3
Views: 6825

New Server Equipment

Michael, This is Jim Clark the IT consultant for Sherry. We will be replacing their server shortly (before New Year's I hope). To do that we need to get it on order pretty darn soon. I want to make sure they get the same if not better performance from A1-Law so I am hoping you can provide some input...
by SCOLETTI
Fri Nov 05, 2010 10:36 am
Forum: Archives - A1-Law Desktop Software
Topic: Word 2010
Replies: 3
Views: 6939

Re: Word 2010

Also, Mike...(I should have included this in the first posting)...Is A1 compatible with Service 2008...32 or 64 bit?
by SCOLETTI
Thu Nov 04, 2010 4:56 pm
Forum: Archives - A1-Law Desktop Software
Topic: Word 2010
Replies: 3
Views: 6939

Word 2010

Hi, Mike -

Is A1 compatible with Word 2010?
by SCOLETTI
Tue Sep 14, 2010 3:23 pm
Forum: Archives - A1-Law Desktop Software
Topic: Microsoft Word will not open
Replies: 1
Views: 4693

Microsoft Word will not open

Hey, Mike - A problem suddenly appeared on an existing machine today. When clicking on a letter (Word document) in case activity and then clicking on the button to view it, Word comes up on the screen but doesn't bring up the letter. In fact, not all of the choices in the Word tool bar are accessibl...
by SCOLETTI
Tue Nov 03, 2009 2:10 pm
Forum: Archives - A1-Law Desktop Software
Topic: New computer set up
Replies: 5
Views: 7211

Re: New computer set up

I sent you email with showmypc password. Not sure what else you need to log in.
by SCOLETTI
Tue Nov 03, 2009 10:41 am
Forum: Archives - A1-Law Desktop Software
Topic: New computer set up
Replies: 5
Views: 7211

Re: New computer set up

I don't have Vista. It's Windows XP