Star Micro Systems Discussion Forums

Thanks, Mike.

Frank

I’m getting an Apple computer for my office. I’m tired of dealing with Windows. Will I have any problems using A1 on an Apple computer?

Thanks,

Frank

How do I email support for instructions? I've never done that before.

Thanks,

Frank

Internet explorer is working fine. It's not that. I wouldn't be able to view this website or post this question if it wasn't. This has been going on for a few weeks. What else could be the problem?

Frank

I am unable to save OCR / EAMS documents. When doing a stipulation, and I hit the red "Save to Disk" button, a page opens in my internet explorer stating: Internet Explorer cannot display the webpage What you can try: Diagnose Connection Problems More information If I close the form, it asks do I wa...

Mike, I'll have our computer dude do that. Thanks, Frank

Mike, I thought I replied to this the other day, but I don't see my reply. I went into to see if I could duplicate the problem, but this time I had no problem. I was able to save the form. So whatever happened the first time must have been an odd occurrence.

Thanks, Frank

Mike, we have a file we cannot open in A1, one of our client files. When we try, a message window pops up as follows: File Cannot be Opened Someone else is currently using the CLIENTS\500\424\CASEACT.DBF table. Try again later. However, none of us have the file open, and generally, someone else havi...

When I used the EAMS form at the DIR website, it did not have the "red save button" on it. It was merely a print or save as PDF feature. So I don't believe you can save the document at their website.

Frank

With the regular stips, I can fill out a stip form, perhaps be missing some information, save it and complete it at a later date. This one would not allow me to save the document unless all the redlined boxes were filled in, even redlined boxed for minor dependents. I could not put any info in those...