Star Micro Systems Discussion Forums

Dear Michael, Currently we are using the latest version 6.1.1B & have Re-indexed to activate all features. -Tried the: Copy Outlook Express Email to desktop... Then drag it from the desktop into a new A1 Case Activity... and it WORKED! It's a good workaround.. though the maximizing/minimizing to get...

Dear Michael, I went ahead and checked the settings on the Windows XP test system. It is not being managed by a server. It's currently weekly scan only looks at the C: local drive and none of the networked drives. Are there any other specific settings you would suggest to change in how Norton Antivi...

Dear Michael, Did some testing - Summary: None of the features work with Outlook Express... Before Clicking though: Tools, System, General, Email, Microsoft Outlook and check the box "Enable Email with Outlook" You may also need to click Tools, Miscellaneous, Publish Outlook Email Forms (this part m...

Dear Michael, Thanks for the quick responses! I had a couple of points I needed clarified: 1. When you drag & drop an email from Outlook or Outlook Express into a Case Activity - Does the email and it's attachments get copied into the A1 client folder as well? 2. I'm looking for the Outlook button -...

Dear Michael, I please need your thoughts and advice. More clients, offices, and especially the Social Security Administration are asking us to email rather than mail them documents. Plus we are finding we are receiving much more email with attachments. Before I get to our questions, let me detail o...

Dear Michael, I would agree completely with the usefulness of the A1 Forums. It's the best place to deal with issues/iron out problems/list new thoughts and ideas. I wonder if less people use it, not due to "a lack of utility", but just not having the time or personell to focus on computer/program i...

Dear Michael, Kudos on the Scan Tracker update! I'm hoping this thread will be used for all new questions in regards to the "Scan Tracker - Copy Service Import Utility" http://www.appellsoftware.com/Updates4/Year2007_ScanTrackerCS1.htm Here's my first question. I was looking over the Sample text fil...

Dear Michael, I did some further testing. We currently are Not using the A1Comm program. When I tested sending an email to myself with a Windows 2000 Professional system, the "Please wait" box was there for 1 second and then the email showed up in my mail box. When I tested sending an email to mysel...

Dear Mr. Berry, This post got me thinking about "What I would do if I could setup the letters all over again" (after 5 years of experience with A1-Law) 1. I would review the letter codes listed in the help files (currently about 2-3 years old) and those added in the various A1 update versions (See "...

Dear Molly, Please feel free to post your questions around here. Also, check out the "Search" feature using key words to your question (Note: Change the scan dates from "last 30 days" to "All dates" before you run your Search -- I've had questions I've had answered from older posts - 2002, etc.) Luck!