Star Micro Systems Discussion Forums

Thanks for the answers Michael! So what would I do for Situation #1? 1. If you had all cases to default to Post to Main Case activity for "Category to Post to" - Would you just put in "1" to default to Main Case Activity - or "*1" (with the asterisk) or "*-1" (asterisk - dash - 1)? Sincerely, Michae...

Dear Michael,

One of our staff is getting a "Error 67 - Contact System Administrator" when she sometimes opens case cards.

The Error is showing up 2-3 times per day.

What do I need to do to resolve this?

Thanks!

Dear Michael, We are currently doing some testing of A1 --> Outlook (Settings can be found at: Tools - System - Configure the System - Configure System Defaults - General - Email (tab) - Microsoft Outlook (tab)) 1. If you had all cases to default to Post to Main Case activity for "Category to Post t...

Dear Michael,

Thank you very much for this information!

How would we do a mass emailing to clients in all open cases?

Thanks again!

Dear Mike, When Editing a Template - Could you please add a "Warning Message" (Eg. "Are you sure you want to do this? Y/N) when you open a 2nd+ instance of the template you are currently working on? For example: For the same letter currently you can Edit Form Letter details - Edit --> Multiple times...

Thanks Mike. This is good information to know!

Sincerely, Michael Lerner - Lerner, Moore, Silva, Cunningham & Rubel

Further testing from the Saved Documents (tab) #1 - When the Edit (Specific) Case Activity window appears, Clicking ANYWHERE on the A1-Law screen causes the Edit (Specific) Case Activity window to go under the next lowest window. #2 - The Edit (Specific) Case Activity window when it appears the cur...

Dear Michael, 1. Could you please change it if autologon fails, to be able to still access Setup to change the path for A1? 2. Is Link Computer to Network still a valid program? (I am guessing it is currently not) When I moved the A1 Law Database files from one location to another... this is what I ...

I think I just figured out something more specific with the bug... 1. Open a Case Card that has Saved Letters in it. 2. Click on Forms (link) 3. In the Form Letters (window) - Click on the Saved Documents (tab) 4. DOUBLE-CLICK on the letter that you want to Edit* * (Note: If you Click to highlight t...

Dear Mike,

Re-registered Using Setup - Register Controls today:

Got two more common error messages:

Failed to Register D:\LAWLOCAL\controls\TX4OLE.OCX

Failed to Register D:\LAWLOCAL\controls\TOC.OCX

Sincerely, Michael - Lerner, Moore, Silva, Cunningham & Rubel