Star Micro Systems Discussion Forums

Dear Michael, Thanks for the update. Tried the Workaround. This is found in Windows 7: Control Panel - Appearance and Customization - Display - Click on "Set Custom text size (DPI)" In the Custom DPI Setting (window) - Click to check the box "Use Window XP Style DPI Scaling." - Then in Display Click...

Dear Michael, Thanks again for your previous help. We are still trying to deal with an issue: Areas of the EAMS document being unclickable/unable to print/unable to save 1. System Settings: Computer OS: Windows 7 64-bit Professional Monitors: 17-20" wide-screen monitors Monitor Resoultion setting: 1...

Dear Mike, Thanks for your help! In A1-Letters, Is there a way to print just the Last Name of Our Attorney (Handling or Responsible) on a particular case? I tried: > (using "last" as a best guess) - but that didn't work. A few years back you graciously generated the following code for us: >> Which a...

Dear Michael,

In Case Activity, is there a way to Unattach a File if you realize you have attached the wrong one?

If not, is there a way to clone JUST all of the Edit-able information (Event, Date, Time, etc.) into a new Case Activity?

Thanks!

Dear Michael, Thank you very much for the time discussing, investigating, and reviewing options in regards to the A1-Party Emails & Outlook "Stuck" Issue. Since other offices may be experiencing this issue, wanted to make sure it was reviewed here. Software setup: Windows 7 64-bit Professional + MS ...

Dear Michael, Our PI side are using forms like #10311 - "OCF SR1 DMV CALIFORNIA TRAFFIC ACCIDENT REPORT." However they are not pulling in information like the plantiff's insurance company, etc. Where and How would I setup codes so that they can not only pull the information using our specific catego...

Dear Michael, Thanks again for your previous help. We seem to have a strange situation on one computer system. System: Windows 7 64-bit In A1-Law when we attempt to open EAMS Document #10862 - the Doc Sep Sheet (10232.2) - For some reason it is opening in Notepad. 1. It ONLY happens on THIS computer...

Thanks for the support session Michael! Moving it by Clicking/Dragging from the upper-left area and then using the Click Tools, Broadcast, Display in A1-Law Toolbar worked. I also didn't know that you could turn off the Broadcast window - That it is an extra feature of the A1-Comm program. Thanks ag...

P.S. The A1-Law version we are currently using is 6.9.9Y_f (6/13/2012)
-Re-installing and Re-registering the controls had no effect on this issue.

Dear Michael, I please need your help with an issue regarding A1-Law Comm. When one of our users tries to login to their account from any system (Windows 7, Windows XP) in the office: 1. A1 Workspace appears (normal) - However missing the A1-Comm Broadcast area in the upper-right. 2. A separate A1 w...