Star Micro Systems Discussion Forums

First please try reindexing.

Try:

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Mike

Yes - please Email for further assistance.

Mike

Try this code:

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Mike

1. Open the client card that contains the case activity and document you want to copy (ie: client card #1). 2. Open the case activity for that client card. 3. Open the second client card that you want to copy the case activity and attached document to (ie: client card #2) 4. Drag the case activity b...

Please Email me.

Hello - you may need to elaborate on this. But, if I correctly understand you then you mean all cases that were entered into the computer on or before 8/1/2011 and are still open. If so, then here are the steps: 1. Click Search for a case 2. Click the Clear button 3. Check the Primary Names Only 4. ...

Next time it happens please Email me so that I may look at this with you and find the problem or if you can reproduce the problem such that the event does not show in case activity but does in saved documents let me know.

Thanks,
Mike

Try clicking ShowAll in case activity. Otherwise we can check the deleted log if it happens again. Maybe someone accidentally deleted the event but the documents are still saved in the folder for security reasons.

Mike

Here are the steps: 1. Click Search for a case 2. Click the CLEAR button 3. Check the Primary Names Only checkbox 4. Click the Search By and select Date Closed. 5. In the Search For enter the following: 1/1/2013 TO 4/29/2013 6. Click Search You will now see a list of all cases closed since the begin...