Search found 33 matches

by ferankin
Wed Apr 20, 2016 1:23 pm
Forum: Archives - A1-Law Desktop Software
Topic: transfer A1 file
Replies: 0
Views: 22741

transfer A1 file

Mike,

I'm having an attorney take over a file. He uses A1. Is there anyway I can transfer my A1 file to him. I can print out a general activity, but it would be great if he could be able to have it all in his A1 file. This file is 8 years old, so I'm asking you.

Thanks,

Frank
by ferankin
Tue Aug 12, 2014 12:25 pm
Forum: Archives - A1-Law Desktop Software
Topic: A1 shutting down way too often
Replies: 7
Views: 10998

Re: A1 shutting down way too often

Mike, I thought I'd posted something to this topic but I can't find it, so perhaps I'd failed to sign in. The problems we were having with getting kicked off A1, were clearly the result of our system, not A1. Dave, our computer dude, spent a lot of time getting it fixed. Not sure if it's fixed entir...
by ferankin
Mon Jun 23, 2014 3:46 pm
Forum: Archives - A1-Law Desktop Software
Topic: A1 shutting down way too often
Replies: 7
Views: 10998

Re: A1 shutting down way too often

Mike, This has been going on for a while, but much more for the past few months. I don't think it's a cable, because it effects me, and my two assistants, and they are both in different areas of the office. A1 Comm? I'm not sure...actually, I have no idea what that is. It looks familiar, but I have ...
by ferankin
Wed Jun 18, 2014 2:49 pm
Forum: Archives - A1-Law Desktop Software
Topic: A1 shutting down way too often
Replies: 7
Views: 10998

Re: A1 shutting down way too often

Mike, That issue of 20 minutes was only a reference to one problem my assistant has noticed. My problems occur throughout the day, when I'm on the computer throughout the day, and the computer has not gone into any type of hibernation or sleep mode.

Frank
by ferankin
Mon Jun 16, 2014 12:10 pm
Forum: Archives - A1-Law Desktop Software
Topic: A1 shutting down way too often
Replies: 7
Views: 10998

A1 shutting down way too often

I thought I posted this message a few days ago, but I guess not. I have to use my Task Master to shut down A1 pretty much several times a day. A1 just freezes up. Go to do something and the pink window opens, will not let me ignore or cancel, and I have only one option. Use Task Master (control + al...
by ferankin
Fri Jun 13, 2014 2:10 pm
Forum: Archives - A1-Law Desktop Software
Topic: change in email?
Replies: 3
Views: 6611

Re: change in email?

Thanks, Mike. I'll make the change as soon as I remember my master password. Geesh how can I forget it. Just used it a few months ago.

Frank
by ferankin
Thu Jun 12, 2014 3:28 pm
Forum: Archives - A1-Law Desktop Software
Topic: change in email?
Replies: 3
Views: 6611

change in email?

Until recently, when we emailed someone through A1, the email would automatically be added to the Main Case Activity. The email was attached to the entry, and the email could also be read simply by opening the activity. Recently, that changed. We can still email through A1, and the Main Case Activit...
by ferankin
Thu Apr 04, 2013 1:37 pm
Forum: Archives - A1-Law Desktop Software
Topic: program closing
Replies: 5
Views: 8175

Re: program closing

I've done that Mike. Doubt it will help. Just one of the downsides to A1. It crashes sometimes. I just lost 90 minutes of work due to a crash. My fault, I should have created this doc in word and pasted it into A1. I have another issue which is more frustrating, which we've discussed in the past: th...
by ferankin
Tue Mar 19, 2013 2:52 pm
Forum: Archives - A1-Law Desktop Software
Topic: program closing
Replies: 5
Views: 8175

Re: program closing

1) It usually happens when I try to open the form, to create it, not while printing it. When I sign back in, the case acvitity file shows the document, but it's not there. 2) It generally impacts only my computer. I can usually have one of my assistants create and print it on their computer. 3) We u...
by ferankin
Fri Mar 15, 2013 1:50 pm
Forum: Archives - A1-Law Desktop Software
Topic: program closing
Replies: 5
Views: 8175

program closing

Mike, This issue happens a little too often to me. I open a new file, input data of client, created application, go to court docs, create a 4906, then go to fee disclosure to create one, and the pink window opens up and either closes A1 or freezes up. Several times I have had one of my assistants op...